Federal Benefits and Social Security
This is a very important notice regarding your Social Security benefit if you receive your monthly payment deposited into a JP Morgan Chase Benefit card. Please read this carefully. Failure to take action may result in the interruption of your monthly payments.
The company JP Morgan Chase has notified us that they are in the process of discontinuing the Embassy DBC (Direct Benefit Card) program for distribution of SSA payments. This means that SSA will no longer be able to send your payment to your JPM benefit card account after July 30, 2015. Your June payment is the last payment we will credit to your benefit card account.
In order to continue to receive uninterrupted payments, it is very important that you make alternative arrangements to receive your funds. The US government strongly encourages you to receive funds via electronic means whenever possible as this the most efficient and effective means to receive payment reliably month after month.
Social Security beneficiaries overseas have three options for receiving their benefits via direct deposit:
1. Direct Deposit to a U.S. Bank Account – You will need to supply the U.S. account information to the Federal Benefits Unit. The best way to provide your U.S. Bank information to the Federal Benefits Unit is by contacting us at SJRegion@ssa.gov
2. Banco Macro Direct Deposit Bank Account – Visit a BANCO MACRO branch with your ID and SSN and complete with them SSA-1199 (the Bank will provide this form) . They will notify us of your enrollment and we will start sending the money to that new account.
3. Direct Express – You can enroll for a U.S. electronic funds transfer account through Direct Express. Note: Cardholders can obtain teller withdrawals over-the-counter at MasterCard member institutions. SSA does not have a list of the institutions. The card may not work at all locations, including ATMs, outside the U.S. The card is serviced by the U.S. bank Comerica and not SSA. Enroll in DIRECT EXPRESS by calling 1-800-333-1795.
You will need to choose a direct deposit solution before June 30, 2015 to avoid interruption in your benefits.
What is the Mission of the Federal Benefits Unit (FBU)?
The Federal Benefits Unit (FBU) of the American Embassy in Argentina assists U.S. citizens, Argentineans, and third country nationals who receive benefits from the Social Security Administration, Railroad Retirement Board, Office of Personnel Management, and the Department of Veterans Affairs.
What Services do we provide? Choose one of the following options:
- Social Security Administration
- U.S. Office of Personnel Management
- Department of Veterans Affairs
- Department of Labor
- Railroad Retirement Board
The Federal Benefits Unit operates on an appointments-only system. To schedule an appointment or to obtain information, the best way to contact the Federal Benefits Unit is by using our online form.
Please ensure that you complete all your contact information. We normally respond to e-mail inquiries within 5-working days. Please only send one e-mail regarding your issue.
Federal Benefits Unit
Av. Colombia 4300
Hours of Operation:
Monday through Fridays from 8.00 am to 11.30 am, except the FIRST and THIRD Wednesday of the month.
Please access the schedule of the days on which the Embassy will be closed.