U.S. Citizen Services
Welcome to the American Citizen Services (ACS) Unit at the U.S. Embassy in Buenos Aires.
CONSULAR TRIPS TO MENDOZA AND SALTA. For more information, click here.
To make an appointment, click here.
If you arrive at the consulate for any non-emergency service without an appointment, you will be asked to return after securing an appointment. Thank you for your cooperation with this policy, which will ensure that services are offered in a more efficient manner, with shorter wait times. Please note that failure to renew a passport in a timely manner prior to your travel is not an emergency service, and you will need an appointment to receive a new passport.
U.S. citizens can apply for, renew or add extra pages to passports at the U.S. Embassy in Buenos Aires. In most cases, passports will be delivered within two weeks. Extra passport pages can usually be added the same day.
If your passport has been lost or stolen, please click here to make an appointment for a replacement passport. If your passport has been stolen, and your travel is imminent, you can apply for a replacement without an appointment on any working day, Monday through Friday from 8:30 am to 12:00 pm. Plan to provide a copy of the police report and airline tickets when you arrive at the Embassy. Please note that failure to renew a passport in a timely manner prior to your travel is not an emergency service, and you will need an appointment to receive a new passport.
Notary services are provided Monday through Thursday, by appointment only.
Inquiries about your federal benefits should be directed to the Federal Benefits Unit at the U.S. Embassy. Please visit their website for detailed information, including how to secure an appointment. You will also need an appointment to visit the Federal Benefits Unit.
Consular officers monitor the general welfare of United States citizens in Argentina. In this area, our services include:
- Visiting incarcerated U.S. citizens, and providing information on local attorneys;
- Helping indigent citizens find sources of funds for subsistence or temporary shelter, such as the Salvation Army home for men and women;
- Making inquiries of local authorities about missing U.S. citizens;
- Monitoring the welfare of children involved in official cases of International Parental Child Abduction when the child is in Argentina;
- Providing appropriate and necessary assistance to U.S. citizens who are the victims of crime, accidents, and natural or manmade disasters.
For other services, please contact the ACS Unit at BuenosAires-ACS@state.gov regarding your specific need, as we may be able to assist you without requiring a visit to the Embassy. You may also click here for some general information that may be of use to you.
So we can better serve you, we encourage you to register with the Embassy through the State Department website if you will be traveling or living in Argentina.
For life or death emergencies involving a U.S. Citizen, call (54-11) 5777-4354 from 8:00 am to 5:00 pm on working days or (54-11) 5777-4873 after hours, holidays, and weekends. These numbers are not for visa inquiries, nor can we assist with emergencies involving non-U.S. citizens.
SERVICES WE CANNOT PROVIDE
There are many frequently requested services that we are prohibited from performing, including:
- Provide information regarding U.S. visas or immigration benefits
(Please visit the Visa Section for visa inquiries.)
(Please visit USCIS for questions on immigration.)
- Assist with travel, employment or real estate problems
- Locate lost property
- Pay personal debts for U.S. citizens
- Authorize or pay for medical treatment
- Prepare tax returns – please click here for a document that includes a potential list of tax preparers that could assist you with your U.S. tax return. The Embassy does not endorse any tax preparation specialists, but we offer this information for those who may need it.
- Provide translations
- Issue or authenticate U.S. birth/marriage/death certificates
- Apostille documents – please click here for information on where you can obtain apostilles for Argentine or U.S. documents.
- Issue U.S. police records
- Provide security or law enforcement services (including fingerprinting)
- Renew, replace, or certify driver's licenses
- Collect or forward mail/packages
- Cash checks or provide foreign exchange services
- Provide legal advice or intervene in judicial cases – please click here for a list of local attorneys.
- Locate or provide information on U.S. citizens
- Assist with Argentine or U.S. residency or immigration issues, including Green Cards. (Please click here for general information on Argentine residency.)
- Provide information on schools or businesses in the U.S. or Argentina – please click here for a short list of English schools in Argentina.
For life or death emergencies involving a citizen of the United States, please call the ACS Emegency Line at (54-11) 5777-4354 or the Embassy duty officer at (54-11) 5777-4873 on weekends, holidays, or after normal business hours.
If you are the victim of a crime, call the local police at 911. The U.S. Embassy cannot take custody of U.S. Citizens or intervene in Argentine legal procedures. All U.S. Citizens are subject to the laws of the Government of Argentina.
If you are injured and require immediate medical attention, call emergency medical services at 107.
If your passport has been stolen, and your travel is imminent, you can apply for a replacement without an appointment, Monday through Friday from 8:30 am to 12:00pm, except holidays. Plan to provide a copy of the police report and airline tickets when you arrive at the Embassy. Be prepared to contact your airline to reschedule flights. Please note that failure to renew a passport in a timely manner prior to your travel is not an emergency service, and you will need an appointment to receive a new passport.
To call Buenos Aires from outside the country, you must dial the country code (54) followed by the city code (11) before the eight-digit number. If you are calling Buenos Aires from within Argentina, you must dial the city code (011) before the eight-digit number.
Legal Permanent Residents and non-U.S. citizens should seek assistance from their country's nearest embassy or consulate. Please note that ACS Emergency Line is for life or death emergencies involving U.S. citizens only. If you have a question regarding visa issues, please visit our Visas Section.
New Entry Requirements
- For U.S. citizen emergencies, call: 5777-4354 or 5777-4873 (after hours). These numbers are not for visa inquiries.